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About Our Team

Ian Robertson BSW, MSW, RSW

Ian Robertson BSW, MSW, RSW

For twenty-five years, Ian has worked with families, couples, and individuals, helping them discover solutions to their difficulties in a safe environment. Filling many roles throughout his career, Ian has never lost sight of his life’s purpose: helping people. He recognizes that while people may search for solutions to their problems, they have busy schedules. That’s why Ian provides day, evening and weekend appointments.

Ian often works with couples and families, as one area of interest, and it makes up a significant portion of his private practice.

Ian has a sizeable clinical background where he specializes in adult and children’s mental health, trauma and concurrent disorders. He completed levels 1 & 2 in Trauma Therapy at the Hincks-Dellcrest Institute in Toronto. He has a Clinical Traumatologist designation and received clinical supervision from Natalie Zlodre, a well-respected specialist/consultant in trauma.

Ian’s training includes:

  • Motivational Interviewing (MI)
  • Solution Focused Therapy
  • Mindfulness-Based Cognitive Therapy (MBCT)
  • Cognitive Behaviour Therapy (CBT)
  • Cognitive Processing Therapy (CPT)
  • Trauma Incident Reduction (TIR)
  • Eye Movement Desensitization Reprocessing (EMDR)

During his years of practice, Ian has counseled victims of domestic and physical violence, assault, robbery, car accidents, fire, bereavement, child abuse, animal attacks and suicide. Also, he has training in field trauma for larger-scale, traumatic events. The agency itself is grounded in trauma-informed clinical practices.

To give the best possible services, Ian maintains connections to many community services, organizations, and support systems. He works as the Regional Clinical Supervisor for Addictions and Mental Health at the Niagara Health System and has completed his certification in Advanced Clinical Supervision at Smith College (School of Social Work) in MA, USA. He has worked as a clinical therapist at a residential treatment facility, in outpatient services for substance abuse treatment, in mental health services at several local hospitals and in community organizing.

Over the years, Ian has provided presentations on topics: (continues)

Academic Qualifications

  • McMaster University, Hamilton, ON 2005
    Master of Social Work
  • Niagara University, Niagara University, NY 14109 2003
    Bachelor of Social Work 2003; GPA: 4.0

Professional Training

  • 2016: Certificate in Mindfulness-based Clinical Facilitator, Toronto School of Mindfulness Practices (UoT) (In Progress)
  • 2014: Post Graduate Advanced Clinical Supervision, Smith College School of Social Work, Northampton, MA. US
  • 2012: EMDR, Level 1 and Level 2, Fraser Institute (Barb Horne), St. Catharines, ON
  • 2012: Clinical Traumatologist, Traumatolgy Institute of Canada, Toronto, ON
  • 2011: Trauma Incident Reduction (TIR), Applied Metapsychology International, Barrie, ON; Certificate – Level 1-2 TIR Basic, Advanced & Life Stress Reduction
  • 2012: Compassion Fatigue Resiliency & Recovery Specialist (Educator Designation); Traumatology Institute of Canada, Toronto, ON
  • 2009: Certificate, Level 1 & 2 Trauma Counselling,
  • 2007: Canadian Center for Threat Assessment and Trauma Response, St. Catharines, ON; Certificate – Level 1 & 2 in Student Threat Assessment
  • 2004: Principles and Practice of University Teaching, Centre for Leadership in Learning McMaster University, Hamilton, ON
  • 1994: Certificate – Chemical Dependency Counselling, Niagara College, Welland, ON
Michelle Graham, MSW, RSW

Michelle Graham, MSW, RSW

Michelle has vast experience working with addictions and mental health. At the agency, Michelle leads mindfulness groups for clients with anxiety, depression, substance use and ADHD. In the past, Michelle worked in Withdrawal Management Services at the Niagara Health System (NHS). The NHS is where she completed her clinical practicum, focusing on mental health. When Michelle provides therapeutic services to a client, she uses the following clinical approaches:

  • Trauma Incident Reduction (TIR)
  • Cognitive Behavioural Therapy (CBT)
  • Mindfulness-Based Cognitive Therapy (MBCT)
  • Mindfulness-Based Stress Reduction (MBSR)
  • Motivational interviewing
  • Solution-focused therapy

Outside of the agency, Michelle is actively pursuing her MBCT certification at the Toronto School of Mindfulness Practices.

Academic Qualifications

  • Windsor University (Windsor, ON): Master of Social Work (2016)
  • Brock University (St. Catharines, ON): Bachelor of Honours Sociology (2012)

Professional Training

  • 2016: Cognitive Behavioural Therapy Certificate Program, Beck Institute, Level 1
  • 2016: Certificate in Mindfulness-Based Clinical Facilitator, Toronto School of Mindfulness Practices (UoT) (in progress)
  • Trauma Incident Reduction (TIR), Applied Metapsychology International, Barrie, ON; Certificate – Level 1 TIR Basic, Unblocking